Making a Booking

If you wish to take a trip on the Wheelyboat you will need to make a booking with us. We don't have a set time table but we try to make trips available when its convenient for you.

Trips can be for an hour or more. We advise that your first trip would be an hour to make sure you, your service users or friends/family enjoy the experience.

Find a time and date

Here is a calendar which indicates when trips are already booked. Check this out and find a date and time that suits you. Note - Please allow hour between trips for preparing and getting on / off the boat.

Contact us

Once you have found a suitable time contact us by phone on 07748 908 646, message us from the web site or email bookings@tees-wheelyboats.org.uk

Trip details

We will discuss your requirements. Number of passengers, disability needs, safety issues, contact details etc.

Confirmation

When we checked that we have a crew available we will then contact you to confirm the booking.

We will then ask you to read the Terms and Conditions of the booking and complete a Passenger List. We prefer this to be done on-line however we can email these for you to print and complete.

Paperwork - We are trying to avoid it!

We need a Passenger List completing which includes your signature confirming that you understand and agree to our booking terms and conditions.

We will discuss with you how you wish to to this. There are three options.

1. Read the t&c on line and complete the online Passenger List. This is our preferd option.
2. If you do not wish to do this then download the documents in .pdf format from this site for you to print and complete the front page. Bring this with you for the trip.
3. We can email the form and t&c in .pdf format for you to print and complete.

Downloads

1. Please read the t&c online here before proceeding.
2. Complete the online Passenger List here and submit it.
3. Download Passenger List and t&c here
4. If you or your orginisation require a copy of our Risk Assessment, this is also available here

On the day

Please arrive at the River Tees Watersports Centre at least 15 minutes before you trip.

If you have printed the Passsenger Form and completed this, bring it with you. If it was completed online we already have your details.

Parking

Car parking is available at the Centre.

Please Note - The car park is camera controlled and you must register your vehicle otherwise risk a fine. Register at the office, if there is nobody available our crew will assist you.

Vehicles are permitted on the river frontage to allow passengers on or off but only for this purpose

Safety first

All passengers will be fitted with a life jacket and a given a short safety briefing, then we can get on board and go.

You will be escorted onto the boat and seated as arranged by the Skipper

Your crew

We always have a Skipper and another crew member to accompany you. The Skipper is in charge of the boat although the crew member may be driving the boat. Please follow any instruction given by the Skipper.

Cancellation of a trip

If for any reason you need to cancel a trip, please inform us by phone as soon a possible before the trip to allow us to step down the crew.

If we need to cancel for any reason, river conditions, weather or breakdowns, we will give you as much notice as possible and re-book the trip to suit you.

We look forward to joining us on the River Tees